Professor Philip Taylor
Emeritus Professor
Work, Employment and Organisation
Prize And Awards
- Recipient
- 1/1/2015
- Recipient
- 2011
- Recipient
- 2011
- Recipient
- 1/1/2011
Publications
- , ,
- The Indian Journal of Labour Economics Vol 68, pp. 627-646 (2025)
- , , Jendro Eva, , , , , ,
- (2025)
- Howcroft Debra,
- New Technology, Work and Employment Vol 38, pp. 351-370 (2023)
- (2022)
- Wright Tessa, Moore Sian,
- Work, Employment and Society Vol 37, pp. 1339-1358 (2022)
- Work in the Global Economy Vol 1, pp. 185-208 (2021)
Research Interests
Professor Philip Taylor has a wide range of research interests, activities and proposed projects. For the past twenty years he has undertaken many studies in diverse aspects of the call or contact centre, whether in respect of work organisation, labour process or employment relations. These studies have been complemented by focused audits of the contact centre market in Scotland and in other other countries. Global overviews of the sector have also been published.
One stage of the contact centre research was synthesised with a major ESRC funded project under the Future of Work Programme, themes which remain an important element in research activities,particularly in the underpinning of new technologies for the structuring and experience of work and employment. Â
Other principal research themes include occupational health and safety, mostly white collar work but involving a number of additional projects. Relatedly, Professor Taylor has researched and published extensively on lean working in clerical work and more resently is developing studies of Performance Management and its consequences for work and employment.
Professor Taylor is also interested in reseraching trade unions, particularlly in terms of their representational and oragnisational capacities. He has an interest too in industrial conflict, whether in the terms of formal disputes and strikes or in the form of informal employee resistance.
Recently, he has undertaken research on globalisation, in particularly the globalisation of business services which have drawn on and critique the existing global value chanin and global production network frameworks
Professional Activities
- Speaker
- 6/3/2026
- Contributor
- 10/9/2025
- Speaker
- 8/4/2025
- Organiser
- 11/11/2019
- Speaker
- 14/9/2018
- Speaker
- 24/4/2018
Projects
- Briken, Kendra (Principal Investigator) Taylor, Philip (Co-investigator) Nataraj, Manikantha (Researcher) Rani, Misbah (Researcher)
- Previously RKES 251033
- 01-Jan-2025 - 08-Jan-2025
- Johnstone, Stewart (Principal Investigator) Briken, Kendra (Co-investigator) Cunningham, Ian (Co-investigator) Hadjisolomou, Tasos (Co-investigator) McCarthy, Tony (Co-investigator) McIntyre, Stuart (Co-investigator) Scholarios, Dora (Co-investigator) Taylor, Philip (Co-investigator)
- 01-Jan-2022 - 30-Jan-2026
- Taylor, Philip (Principal Investigator) Scholarios, Dora (Principal Investigator)
- This was a UK-wide survey of office workers working from home (WFH) supported by the STUC and other unions. This inquiry was conducted because WFH was not a passing phase. With workers WFH for many months and facing many more, if not permanently, robust evidence was urgently required of their experiences. In late-2019, around 5% of UK workforce WFH. By April 2020, 43.1% were WFH, declining to 25% in August, rising again to 40%+ in early 2021.
- 01-Jan-2021 - 04-Jan-2022
- Taylor, Philip (Principal Investigator) Briken, Kendra (Co-investigator) Newsome, Kirsty (Principal Investigator) Busby, Nicole (Co-investigator) Minz, Johnson (Co-investigator) Paul, Bino (Co-investigator)
- 01-Jan-2016 - 31-Jan-2018
- Taylor, Philip (Principal Investigator)
- Presentation on ‘Recent Developments in Performance Management’, Scottish Trade Union Congress Policy Committee, STUC, Glasgow, 13 August 2015
- 13-Jan-2016 - 13-Jan-2016
- Taylor, Philip (Principal Investigator)
- Key note address: Performance Management - Are Cracks Appearing in the Monolith?
Hilton Hotel, Glasgow 16 May 2016 - 16-Jan-2016 - 18-Jan-2016
Contact
Professor
Philip
Taylor
Emeritus Professor
Work, Employment and Organisation
Email: philip.taylor@strath.ac.uk
Tel: 548 3998